Bit Win Terms and Conditions

Introduction & Important Guidelines

Bit Win By using the (bitwin.onl) website and mobile app, you agree to be fully bound by these Terms and Conditions. Please read the entire document carefully before you start using the platform. If you object to any of these terms, please refrain from using the platform.

These Terms and Conditions have been prepared with users in Bangladesh in mind. bit win believes that clear rules are essential to building a transparent relationship. We want you to use our platform with full understanding of how it works.

Summary of Key Policies

Account Registration & Eligibility

Bit WinTo register an account on -, you must meet the following requirements:

• The applicant must be at least 18 years of age.
• You must provide accurate and truthful information at the time of registration — including your name, date of birth, mobile number, and email address.
• Only one account may be registered per mobile number or email address.
• Residents of countries where online gaming is prohibited by law are not permitted to use the platform.
• It is the user's sole responsibility to keep their account password secure.

After registration bit win may request identity documents, proof of address, or payment-related records for KYC verification at any time. Failure to submit the required documents may result in a temporary account suspension.

Deposit & Withdrawal Policy

Bit WinSpecific rules apply to deposits and withdrawals on -. The table below summarizes the key details:

KYC verification on your account must be completed before submitting a withdrawal request. Withdrawals of bonus winnings may be held until the applicable wagering requirements have been met.

Bonus & Promotion Terms

Bit WinThe following rules apply to all bonus offers on -:

• Welcome Bonus For new members only. Applicable once.
• The wagering requirement for each bonus is clearly stated in the bonus promotion.
• You may not claim a second bonus while one is already active, unless explicitly permitted.
• Bonus funds cannot be withdrawn directly; they may only be used for gaming purposes.
• bit win reserves the right to modify or cancel any bonus offer without prior notice.
• Bonus hunting, arbitrage betting, and any attempt to exploit the system are strictly prohibited.

Prohibited Activities

The following activities Bit Win are strictly prohibited on the platform and may result in immediate account termination:

• Opening an account using a false identity or another person's information.
• Operating multiple accounts or assisting others in doing so.
• Use of hacking tools, bots, macros, or any automated software.
• Using the platform for money laundering purposes.
• Attempting to collude with other users to influence game outcomes.
• Exploiting technical errors on the platform without reporting them to support.
• Operating gaming activities involving minors.

Account Suspension & Termination Policy

Bit Win may temporarily suspend or permanently close an account under any of the following circumstances:

• Failure to submit KYC documents or submission of false documents.
• For breaching any provision of these Terms and Conditions.
• Upon detecting suspicious transactions or signs of fraudulent activity.
• If the user submits a self-exclusion request.
• In the case of accounts that have been inactive for an extended period.

Prior to account termination bit win - will attempt to notify the user via email or SMS. However, in cases of serious violations, the account may be closed without prior notice.

Intellectual Property & Copyright

Bit WinThe copyright and intellectual property rights for the - website, mobile app, logo, graphics, game content, and all digital materials bit win- owns all rights to this platform. Users may access the platform for personal and non-commercial use only. Copying, redistributing, or commercially exploiting any content is strictly prohibited.

Limitation of Liability

Bit Win is not responsible for:

• When gaming is interrupted due to internet connectivity issues.
• When a transaction fails due to delays on a third-party payment gateway.
• If the user shares their password or account details themselves.
• When a service is temporarily unavailable due to unexpected technical issues.

Under any circumstances bit winThe maximum liability of - shall be limited to the total amount deposited by the user in that calendar month.

Responsible Gaming Commitment

Bit Win always puts responsible gaming first. We want our platform to be a source of entertainment, not addiction. To support this, we provide the following tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Limits: Set a limit on how long you play in a single session.
• Self-Exclusion: Temporarily lock your account for a set period.
• Reality Check: Receive reminder alerts at set intervals.

Contact the support team for help with gaming addiction, or visit our Responsible Gaming Page Visit.

Dispute Resolution

For any dispute or complaint, please write to [email protected] first. Our team typically responds within 48 hours. Complaint resolution process:

1. Email us with full details — your account ID, a description of the issue, and any supporting evidence.
2. Our team will investigate and notify you of a decision within 7 business days.
3. If you are not satisfied with the decision, you may appeal to a higher authority.
4. Final Decision bit win- management committee will make the final decision.

Terms & Conditions Updates & Effective Date

Bit Win These Terms and Conditions may be updated at any time. Users will be notified of significant changes via email or an on-platform notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.

These Terms and Conditions were last updated in January 2026 and take effect immediately.

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